Privacy Policy

1. Introduction

At Mundra Jewels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

2. Information We Collect

Personal Information

When you use our website, we may collect:

  • Name
  • Phone number
  • Email address
  • Billing & shipping address
  • Payment details (processed securely via payment gateways)
Non-Personal Information
  • IP address
  • Browser type
  • Device information
  • Website usage data (via cookies and analytics tools)

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations and updates
  • Provide customer support
  • Improve website performance and user experience
  • Send promotional offers (only if you opt-in)

4. Payment Security

  • All payments are processed through secure third-party payment gateways (e.g., Razorpay, UPI, cards).
  • We do not store your card or banking details on our servers.

5. Cookies Policy

  • We use cookies to enhance your browsing experience.
  • Cookies help us:
    • Remember your preferences
    • Analyze website traffic
    • Improve performance

You can disable cookies in your browser settings if you prefer.

6. Sharing of Information

We do not sell or rent your personal data.
We may share your information only with:

  • Delivery partners (for shipping orders)
  • Payment gateways (for processing payments)
  • Legal authorities if required by law

7. Data Protection

We implement appropriate security measures to protect your data, including:

  • Secure servers
  • SSL encryption
  • Restricted access to sensitive information

8. User Rights

You have the right to:

  • Access your personal data
  • Request correction or updates
  • Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites.

10. Children’s Privacy

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect data from children.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with updated revision dates.

12. Contact Information

For any privacy-related concerns, contact us:

  • 📍 Location: Shanti Nagar, Budharaja, Sambalpur, Odisha
  • 📞 Phone: +91 9337304265
  • 📧 Email: info@mundrajewel.com